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porter007
07-09-2001, 04:17 PM
I am trying to fill shapes with images (jpgs or bmps) and after moving shape while creating a movie, I get a Koolmoves.exe program error. Program immedeatly shuts down losing all work not saved. Is this a known bug and has it been addressed in the new realease, which I plan to purchase after vacation...

Bob Hartzell
07-09-2001, 05:38 PM
No, it is not a known bug. I suggest that you open your system resource meter before running KoolMoves.

Are you low on resources?

Do you have a lot of other programs open?

Have you recently changed video cards and maybe not installed the proper drivers?

What version of KoolMoves are you using?

Are you running Windows 2000?

Send me the crash dump (bob@koolmoves.com).


[Edited by Bob Hartzell on 07-09-2001 at 04:44 PM]

porter007
07-09-2001, 05:50 PM
Running Windows 2000.

Have a few other programs open (I am using it on my office PC).
All drivers are current as of May 31, 2001.

All other parameters look OK...

porter007
07-09-2001, 05:54 PM
Also, running KM version 2.20

Bob Hartzell
07-09-2001, 07:16 PM
I suggest downloading the version 2.40 from the web site. If there is still a problem, send me the crash dump. There was a problem with Windows 2000 and images but I thought it was fixed.