Carolyn Davis
01-14-2002, 12:25 PM
I want to thank Bob Hartzell for promptly taking care of a problem I had ran into.
I had purchased KoolMoves and had went through the online purchasing process, but something went wrong somewhere along the process -- I'm not sure where, but I think an email server went down. Anyway, we did not get the email informing us where to download our purchased copy of KoolMoves.
I sent an email to Bob and ASAP he was on it and emailed the info to us.
It is refreshing to see a company provide such outstanding customer service!!! And such a wonderful program.
Thank you.
Sincerely,
Carolyn Davis
eVision Communications
I had purchased KoolMoves and had went through the online purchasing process, but something went wrong somewhere along the process -- I'm not sure where, but I think an email server went down. Anyway, we did not get the email informing us where to download our purchased copy of KoolMoves.
I sent an email to Bob and ASAP he was on it and emailed the info to us.
It is refreshing to see a company provide such outstanding customer service!!! And such a wonderful program.
Thank you.
Sincerely,
Carolyn Davis
eVision Communications