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neomnico
04-18-2007, 10:09 AM
Has anyone seen this situation before............

Hello, I'm a registered user Order# . I downloaded the
update 6.0 and it seens to have a bug when first opening the
program. It doesn't open correctly there are two windows that
appear, one is in the bachground
and appears transparent the other is basically the program. To get
them to merge I need to minimize then maximize the program
window... Is this common?

Bob Hartzell's reply:

I would need to see a screen capture to understand what you are
referring to. 6.0 was in beta for an extremely long time.
At 11:59 AM 4/17/2007, you wrote

It looks like you are running two versions. I have never seen this before.

I suggest asking on our forum and post this image.

At 06:13 PM 4/17/2007, you wrote:
Hello Bob, Here's a sceenshot of what I'm seeing..
Ted
----- Original Message ----- From: "Bob Hartzell" <bob@koolmoves.com>
Sent: Tuesday, April 17, 2007 9:53 AM
Subject: Re: Upgrade



Bob Hartzell

gerbick
04-18-2007, 12:41 PM
Moved from the News Forum to the more appropriate Koolmoves Forum... in the future, please pay attention to where you post your inquiry if you want it answered correctly.

Thanks in advance.

w.brants
04-18-2007, 12:59 PM
Has anyone seen this situation before............
I haven't encountered any problems so far with KM 6.0 .
It might make a difference that I always have the KM window maximized.
Did you close KM before installing the new version ?

neomnico
04-18-2007, 04:24 PM
I haven't encountered any problems so far with KM 6.0 .
It might make a difference that I always have the KM window maximized.
Did you close KM before installing the new version ?
Hello, Yes I closed all open applications before updating..

neomnico
04-18-2007, 04:26 PM
Moved from the News Forum to the more appropriate Koolmoves Forum... in the future, please pay attention to where you post your inquiry if you want it answered correctly.

Thanks in advance.
Thanks for moving my thread......I'll be more aware in the future..............

ant_Z
04-18-2007, 07:40 PM
hm... if you refresh your desktop is the transparent window disappearing?