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  1. Like I said, not everyone will agree with me. I'm...

    Like I said, not everyone will agree with me. I'm just repeating what I've learned and put into practice from some top sales professionals. (I figure they probably know a bit more than me on the...
  2. I guess I am a bit adverse to it. Here's why: I'm...

    I guess I am a bit adverse to it. Here's why: I'm of the opinion that clients ought view you as an equal. By sending a card, thanking someone for doing business with you, what you're saying is,...
  3. I'd suggest a congratulations card rather than a...

    I'd suggest a congratulations card rather than a thank you card. IMO, at this point, the time for "thank you's" is long past.

    This also is a good stage to continue building the relationship. You...
  4. I'm not sure why a card or gift would be...

    I'm not sure why a card or gift would be appropriate. They've paid you in exchange for the development of their website. What exactly are you thanking them for?
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    All of it. That's not to say you get $1000...

    All of it.

    That's not to say you get $1000 more back on your taxes, but $1000 will be deducted off of your taxable income, like so:

    Your total income for the year: $50,000
    Your total...
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    Personally, I like having an original, signed...

    Personally, I like having an original, signed hard copy. I'll email the PDF to the client and ask that he print, sign and mail it back. Then I'll return a copy to him with my signature. Of course,...
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    Try reading the second sticky from the top, and...

    Try reading the second sticky from the top, and you'll understand why.
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    The possibilites are endless. Does he like coffee...

    The possibilites are endless. Does he like coffee? There are also cookie gift baskets. A gift-wrapped box of fine chocolates is also appropriate.

    You mentioned he is from a different culture. Is...
  9. There's only one problem with your approach. You...

    There's only one problem with your approach. You are competing against firms who are promising to deliver exactly what the client is expecting, not less. I'm not quite sure how promising less gives...
  10. I agree. Although I will say that I don't like...

    I agree. Although I will say that I don't like the selling style advocated in the WDBK. A much better way to sell, IMO, is presented here.
  11. I can't speak for Proposal Kit, but my impression...

    I can't speak for Proposal Kit, but my impression is that it's strictly an assortment of legal documents. Whereas, the WDBK is basically a manual on how to start and run a web business, and he also...
  12. That's what we all face when we start out. You'll...

    That's what we all face when we start out. You'll have to weigh the amount of time and struggle doing this on your own vs. purchasing the WDBK or Proposal Kit.



    This is a common scenario. She's...
  13. Considering the amount of hours that went into...

    Considering the amount of hours that went into developing and revising our proposals over the years, there probably aren't too many of us willing share them. However, here are some pointers.

    First...
  14. You can't copyright it, then sell it. But you can...

    You can't copyright it, then sell it. But you can license it. Assuming you are in the States, then you already own the copyright to the application. When you draw up the contract, be sure to state...
  15. Is there any reason to believe that your client...

    Is there any reason to believe that your client expects you to make some sort of speech? If so, you ought to find out from her what she expects from you.

    More realistically, she probably just...
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    I was in the same situation a few years ago. Bear...

    I was in the same situation a few years ago. Bear in mind that you've now entered a whole new arena, which is going to require a new set of skills. If you devote the same amount of time, energy and...
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    I generally budget a certain amount for stock...

    I generally budget a certain amount for stock photography up-front with the client, depending on their needs, and include that in the fixed cost. I purchase the photos as part of my costs.

    Even if...
  18. Yes, I do.

    Yes, I do.
  19. If you're talking about the Web Design Business...

    If you're talking about the Web Design Business Kit, then it's a good resource if you're just starting out. The documentation alone will be a terrific time saver. I personally don't agree with the...
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    First of all, I don't work for clients with that...

    First of all, I don't work for clients with that sort of attitude. Clients who expect you to jump through hoops for them pretty much expect you to do so regardless.

    Second, my experience has been...
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    Personally, I don't like the timeout clause. A...

    Personally, I don't like the timeout clause. A better method, IMO, is to assign a timeline and project completion date, so that if everyone does their due diligence, the job will be completed on or...
  22. First of all, you need to have a signed contract...

    First of all, you need to have a signed contract stating how many comps you will create and how many revisions you'll allow. Second, you should have some sort of a questionaire to determine what the...
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    He's also over at SitePoint spamming us there as...

    He's also over at SitePoint spamming us there as well.
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    I formerly worked for a company where I...

    I formerly worked for a company where I supervised a department of Macintosh operators. Our production involved tweaking the client's files to fit our output (large-format, computer-painted imagery...
  25. Personally, I found that employers do not look at...

    Personally, I found that employers do not look at student work in the same light as an actual, real-world project. That's because they realize that there's a big difference between fulfilling the...
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