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Thread: Purchase Problem

  1. #1
    Junior Member
    Join Date
    Jan 2005
    Posts
    1

    Purchase Problem

    I purchased 3D Flash Animator by credit card from the UK but I haven't received an e-mail confirming the order. I ordered it yesterday. How long does it take?

  2. #2
    Senior Member
    Join Date
    Jan 2003
    Posts
    169
    I usually get information within a day or so, but I'm actually a paid user so I don't know. My guess is that it takes about the same time to process an order as it does to update registration for some odd reason or other that comes up.
    Jeffrey Davis (3DFA user since 2.x... or was it 3.x?) (Yes, I finally reveal the offline identity of JSDvs9172, being myself of course. Oh, and sorry for stealing your signature idea, blanius, which I see you stopped using.)

  3. #3
    Senior Member kusco's Avatar
    Join Date
    Nov 2001
    Posts
    681
    Hello emmmaa,

    Could you please send the details of your order to the link help@3dfa.com using the link in the Support page of the www.3DFA.com web site. From there I can look into your order.
    Cheers,
    kusco
    (3DFA Support Team)

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