Client Doesn't see Full Movie

[maksum]

http://www.thechildrenscenter.us/new/index.php

That's the page with the little flash movie in the upper right. There are two scenes. The first says "loading" and then it is supposed to move on to the actual movie once that's done.

Works fine for me, but the client only sees the "loading" screen indefinitely. I exported it for Flash Player 5 to be safe.

Anyway, the loader is pretty simple. I just have a MC in there that has the following code attached to it:

onClipEvent(load) {
  bytesLoaded = 0;
  bytesTotal = _root.getBytesTotal();
}

onClipEvent(enterFrame) {
  //if there is more to load
  if (bytesLoaded < bytesTotal) {
	bytesLoaded = _root.getBytesLoaded();
	if (bytesLoaded >= bytesTotal) {
	  _root.nextFrame();
	}
  }
  else {
	_root.nextFrame();
  }
}

The client really isn't all that technical, thus I probably won't even be able to get what browser he's using, much less what version of flash player and such.

Anyone have any guesses. I would sure appreciate any help that can be offered.

Mike

[Jealousy10312]

When I visited the website, I saw the video/flash image on the top right, along with the piano music.

The browser Im using is AOL.

[maksum]

Yeah, I see it just fine too with IE, Firefox, and Netscape. Darn man, wonder what the deal is. Can anyone see anything in that code that I should be doing differently that would make it more compliant in general?

Thanks,

Mike

[onelife]

you should get him to right click at least on the space... that'll way you'll know the flash version.

code looks fine...

I have had a similer problem when playing 8 into a 7 player...