It's pretty slow around these parts for swish users.
Here is what I suggest to take things to the next level.
1 Attach your .swi
2. Specify which version of the product you are using. I'm pretty sure "sprites" were done away with in Max3 when we went to the standardized name "movie clips"
3. Post on the swishzone forums as well. There is much more traffic for swish users so you are likely to get a faster response there. http://forums.swishzone.com