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Thread: Error when open a file in illustrator cs2

  1. #1
    Junior Member
    Join Date
    May 2015

    Error when open a file in illustrator cs2

    when open a file that is worked for 2 days, the illustrator show an error box:
    Can't open the illustration. Could not complete the requested operation.

    then the opened file has only a blank layer

  2. #2
    Registered User
    Join Date
    May 2015
    In case you can't resolve your .ai file via guides and tips from Adobe professionals, probably your file was seriously corrupt, you may try to use steps below or professional software for crashed and unable to open Adobe Illustrator files http://www.ai.openfiletool.com/ AI Open File Tool

    1) Open the preferences file and look for the entry named "enableContentRecovery", change the value from 0 to 1. This turns on the feature.
    2) Launch Illustrator and choose "File>Open". Select the file from which you wish to recover the roundtrip information.
    3) Click "OK" while holding down the command, shift and option keys (control, shift and alt on Windows).
    Following this procedure will result in a new empty document in Illustrator. This you should just close without saving. In addition the roundtrip information from the file is extracted to a new file in the same directory as the original. The new file is given the same name as the original preceded by an underscore character.

    Once the roundtrip information has been extracted it can be viewed in an editor and any problems corrected. The corrected file can then be opened in Illustrator. Note that images in the file are saved as binary. Therefore the editor used to modify the file must be able to preserve binary data.

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