Flix Pro 4.015 cannot detect Audio in QuickTime movie

[patteo]

I took some movies with my Panasonic Lumix Camera. The format it uses is Quicktime ie .mov. When I clicked on the movie, Quicktime automatically opens and it plays perfectly. I then used it as the input file for Flix Pro 4.015. When I click Play in the File Tab, a dialog box with the heading Input - Wilform Flix Player opens and when I click the play button, it plays the video and the audio perfectly. However, within the Flix File Tab, Input properties, Audio : Not Available.

Likewise, in the Flix Video/Audio Tab, in the Input Audio Properties, everything has the word "Unknown" against it.

Now this is very puzzling !

Has anyone experienced this ?

Is there a need to convert Quicktime to say mpeg. Can anyone suggest a video convertor that is freely available ?

I have included a very short video file in Test.zip so you can verify that this is indeed a problem.

Flix Pro 4.013 exhibited the same problem.

Thanks

Patrick

[Jonathan_B]

Hi.
I just encoded it without a problem (see attached).
I suggest you try uninstalling the free Quicktime player, downloading a new installer and then reinstalling - and make sure to use the complete "recommended" install mode.
jb

[patteo]

Hi JB

Fantastic. I must say this is really a quick response that work as you indicated.

I followed your instructions and presto ! It worked like a dream.

If there's anyone out there reading this and still wondering if he should purchase Flix Pro, all I can say is that you are missing out on a great software and all it can do for you.

And this is not the 1st time I had a fast response through this forum.

Thanks again.

Patrick

[Jonathan_B]

Thanks for the positive feedback Patrick.

jb