CS4 - adobe media encoder crashes on 2 pass

[mgason]

Hi,
I have tried this with several .mov files of different sizes, both in pixels and in duration. (from 6 minutes to 5 seconds)
When I encode to F4V everything is fine.
When I encode to FLV with ON2 and 1 pass everything is fine.
When I encode to FLV with ON2 and switch on 2 pass the progress bar stops at the half way point for a while (presumably at the beginning of the second pass) and then Media Encoder closes. A zero byte file is left in the directory.

I am using CS4, on windows XP. I have downloaded all updates for my Adobe products. I have restarted my computer. None of these things make any difference.
It crashes every time with 2 pass on.

Addition to post.
I have now reinstalled flash pro CS4 and media encoder. BEFORE checking for and installing any updates I tried encoding a completely new file and experienced exactly the same crash when set to ON2 2 Pass.

I then installed all updates again. No change, same crash of Media Encoder.

Mark

[adatta]

Hi Mark,

I tried encoding a source mov file to On2 VP6 with 2 pass and it worked for me for both CBR as well as VBR case. This was on Windows XP and I have Premiere Pro and AME installed on the system.

If you import the file directly into AME (instead of sending it via Flash) and then encode, do you still get the crash?

Thanks
Aurobinda

[mgason]

Thanks for the reply
I am importing directly to AME and crashing.
Good to know it is working for you on XP, that is where my problem is.

It works just fine at home on my imac.
Mind you on my mac I had to re-install my CS4 collection as the first time I could not select anything on stage in flash!!

I have done a little reading, although I have not found any posts directly relating to AME I have seen CS4 related recommendations for doing an install with all startup services disabled.
basically a safe mode install.
I am going to try that next.
in case anyone else is having issues, check this
5. Install Creative Suite 4 in a simplified mode from the desktop.
http://kb.adobe.com/selfservice/view...4083&sliceId=1

I may even try this
http://kb.adobe.com/selfservice/view...6241&sliceId=1

thanks
mark