[Resolved] [Resolved] [Resolved] Could the macintosh community make a test for me?

[Klaude Charlier]

Hi,
I've developped some pages that works good on PC and some MAC, but my customer said it didn't work...

at level0 I've a movie clip who's loading variables. Those are sent in recipients for texts or (and there's the problem...) clips for loading other swf

Could you test this url

http://www.flashdynamic.net/rosedeclaire/rdc8/

and say me if:
1- you see a shell on the background
2- see a logo in the popdown menu
3- see a mousetracker with fireworks
4- hear music

In fact, it uses loadmovie. I hope it will work on most of mac. If not what could be the cause and soluce?

Thanks a lot to all
@+
K

[me2222]

your movie doesn't show up at all!
look at your object - embed code.
for object you use param name=movie value="site.swf"
for embed it is embed src="bureau.swf" (this is wrong i think)

ciao

[Klaude Charlier]

param & embed are twice set to site.swf now

Do u see anything?

thanks for your help

K.

[me2222]

yes, it shows up.

- retour button leads to the wrong html (rdc0 instead of rdc8)
1: shell? what do you mean with it?
2: no logo(?). there's a tel.nr, a fax nr, three little men, an @ sign and text right to it (very blurred!)
3: no fireworks-mousetracker
4: no music

ciao

[acidrap123]

Originally posted by me2222
yes, it shows up.

- retour button leads to the wrong html (rdc0 instead of rdc8)
1: shell? what do you mean with it?
2: no logo(?). there's a tel.nr, a fax nr, three little men, an @ sign and text right to it (very blurred!)
3: no fireworks-mousetracker
4: no music

ciao

i have the same thing... i am running OSX and Internet Explorer if that helps....

[Klaude Charlier]

Thanks for trying

I have send a second page with screen captures of what is seen on a PC

Then you'll better understand what you should see and perhaps I HOPE ;-) ... find a soluce

http://www.flashdynamic.net/rosedecl...c8/capture.htm

[me2222]

"BUT, the same text sends swf's in the MClips with a load movie."

can you explain

[Klaude Charlier]

first ther's a load variable (config.txt)
into a control movie
this text contains variables for text boxes and url's of all the other swf to load.

then the control movie dispatch and tell other movie containers which and where swf they must load.

I hope i'm clear enough (sorry for my bad english)

K

[me2222]

just some ideas:

is the text URLencoded?
do you use backslashes in paths ("\") ?
do you use relative or absolute paths?

did you ever traced how the pathsstrings to the movies you want to load look like?

maybe there's something wrong with your "dispatch" script.

ciao

[DigitalDoyle]

Hi Klaude

Got your email and checked out your site on both my PC and my Mac. The two are totally different. The PC version shows up just like I'm assuming you want it to. I can see logos, the shell, hear music, see the background come up black, etc.

But on my Mac, (G4500, OS9.2, FlashPlayer v6,0,47,0, IE5.1), the background comes up as light grey (making the text almost impossible to read), and there's no logo, shell, music or anything. The swfs seem like they're not loading at all.

I'm thinking that it could be a problem with the way you're reading your variables in from the text file or maybe some kind of path problem in reaching your swfs. You might try putting some test fields on the interface and having the variables that are supposed to be getting set from the text files display their contents. Might give you a clue as to what's going on. Track it down step at a time.

The problem I had with the Mac, when testing my site, was that I created blank placeholder movies for the different levels that I was using to 'clean out' the levels that I'd loaded content into. That worked on the PC, but not on the Mac. I wound up using unloadmovie instead, and that fixed the problem.

Also, I found that if the swfs that I was trying to load into a level or a MC weren't completely loaded, strange and unpredictable things would happen. So I set every external swf up with its own preloader, just to make sure. And that solidified the site's performance.

The above may not apply to your site, but right now I can't see what the problem might be. me2222 has some good suggestions.

Best of luck.

DigitalDoyle
http://www.digitaldoyle.com

[Klaude Charlier]

My customer found this page (from martinic)
the problem comes from the mime type configuration of your browser.

http://www.cg972.fr/lecteurs/lisezmo...roubleshooting

He has now correctly setup is flashplayer for netscape under macOSX and it works correctly.

Pleasr try it and get in touch

thanks a lot
K

To add type MIME SWF to your preferences of navigator Internet To explore on Macintosh:
1 Launch Internet To explore.
2 Choose Edition > Préférences. 3 Pennies File, choose Type file.
4 Click on Adding to add following information: Representation:
Description: Shockwave Flash
Extension: SWF
Type MIME: application/x-shockwave-flash

Type of file:
Application: Flash (sail until the site containing your local copy of Flash)
Standard of file: SWFL
Creator of file: MFL2

Management:
How to manage: To visualize with Plug-in
Application: Shockwave Flash Np-ppc (Sail to the suitable plug-in for your station.)

5 Click on OK. To visualize old FutureSplash files, repeat these stages (by adding a new Type of file), but in stage 4 Representation, use the spl extension instead of swf.

[DigitalDoyle]

Klaude,

I followed the instructions as well as I could, but even after a reboot of my Mac your site is still not coming up like it does on the PC.

I checked to see if the MIME types were set up properly in IE5.1 and NS4.7 and they seemed to be already there (and you would think they would be, as a result of the plug-in installation). But NS6.2 did not have the MIME Type listed (only text was listed). So I added the swf MIME type and rebooted, but there was no change in the presentation of your site.

I also flushed my cache to make sure the browser wasn't reading in any files that might've been being cached from earlier attempts at seeing the site.

Asking your users to have to go thru the process of manually adding in MIME Types is going to eliminate a great many people, and actually shouldn't be necessary. But I could be missing something. I only use my Mac for testing and burning cross platform CDROMS. I do all my development on the PC side.

Good luck.

DigitalDoyle
http://www.digitaldoyle.com

[sl0thman]

hello--

i am also having the same type of issues and was wondering if anyone could verify the problems for me.

http://test.etrinsic.com/loader/lo2/...(w/unloadMovie command)

http://test.etrinsic.com/loader/lo/loader.html
(without unloadMovie)

don't worry about them looking different they are using exactly the same set of functions--minus the unloadMovie command.

we have macs here in the office but we get different results when testing. thus i am having trouble tracking down the real problem. the unloadMovie command seems to be at least part of the problem.

the unloadMovie command is used in the load function...

function loadContent(thePage){
unloadMovie("_root.content");
//runs checks to see if it has been loaded before, turn on/off loading sequence etc...
loadMovie(thePage,"_root.content");
}

any suggestions why having the unloadMovie command would cause no page to be seen when it occurs first to clear the "content" clip? thanx

[me2222]

hm...
first, this is obviously a bug with the plugin (have latest 6.0.47) and IE5.x.
no problem with netscape 4.78 nor netscape 6

second, it looks like the "unloadMovie" unloads the movie that is loaded one line later (the movie appears, then disappears) !!!

the second version without the "unloadMovie" works also on IE5


I also never had this problem... I never use unloadMovie, because loading a new movie into a movieclip replaces the old content of the clip and therefore should unload it automaticly.

I also never use levels with "loadMovie" (don't like it )

ciao

[sl0thman]

me2222---

thanx for the reply. i see the same result, the content seems to load and then its gone---almost relating that the unloadMovie command, although is called first, acts last. but you say it worx well in netscape, so it does seem to be an issue with ie--thats good to know,...i guess. what speed are you connected at? this also seems to cause problems with the onClipEvent(data) which drives what piece of content is viewed (problems occur if user clicks repeated very fast on next/back arrows).

i am loading into dummy movieClips and then once loaded (onClipEvent(data)) switching the page into the 'content' relying on the cache, and not _levels, sorry if i did not make that clear. maybe there is an issue there:
instead of unloadMovie("_root.content"); is there a better way to address this?

i like the blank.swf idea as a duct tape fix, but DigitalDoyle has stated that there were problems with that. any other suggestions? some of the content pages can be fairly large(150K+) so dial-up is what i am focused on most at this point.

thanx