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Thread: QA Bug Reporting

  1. 12-12-2007, 10:50 AM #1
    PAlexC
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    QA Bug Reporting

    I've inherited part of my company's QA process, where testers report needed modifications (not bugs) or ides for future enhancements for our web-based product.

    The existing system, is to have the tester screenshot the item, print it out, add notes, and put it in a folder on my desk. However, when I go to prioritize and track lists, I don't have the original screenshot.

    We have an internally built bug-reporting tool that allows for file uploads, but it's already overcrowded and confusing.

    Can anyone recommend a tool, book or process to help me figure out how to manage this better? Thanks.
    "What really bugs me is that my mom had the audacity to call Flash Kit a bunch of 'inept jack-asses'." - sk8Krog
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  2. 12-12-2007, 01:02 PM #2
    hanratty21
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    Here's an open source solution I use for all my freelance work.
    http://www.mantisbt.org/
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